Client Testimonials

When we started the process of looking for houses, we were very unsure of what our budget would get us in Bay area. At the end of our first meeting, Arlene suggested a few areas where we would get something that met our needs and within the first two tours, we were feeling quite optimistic. She educated us about the different factors that add value to a home and helped us prioritize our wish list. She was very patient and always answered our numerous questions adequately. Arlene always made the time and arrangements to help us see any house multiple times if we wished to. She offered her honest and unbiased opinion about any house that we saw and steered us out of dubious areas or houses with not so apparent issues. She was very good with providing the comparables and suggesting the right price to offer. She also put in a lot of effort in providing the right information to the appraiser to help our house that we eventually bought, to be appraised at the value that we bought at (and it did!!) She has a lot of contacts - from loan agents to contractors to plumbers to cleaners! In addition, she provided some very practical and classy suggestions for decorating up our home.

Arlene was kind enough to keep in touch with us throughout the period of ~18 months that we spent in the process of house buying, albeit on and off from our side. We now enjoy every moment of time that we spend at our new home! We would highly recommend Arlene as an agent, definitely if you are trying to buy but from knowing her, potentially also if you are trying to sell.

Juthika Basak

After working with another Realtor that hadn't done anything for us, my husband and I started working with Arlene. When I contacted Arlene, I explained our situation, and how much we were working with. She put us in contact with one of her lenders, and within days we were looking at houses with Arlene. She was amazing throughout the whole process, she personalized every offer, she knew what we wanted, and our preferences. We had a small budget and we were very limited to the area because of our kids school, she was always very positive and assured us there was something out there for us. When we finally found our place she made sure the whole process would go as smooth as possible, she was always available to answer any questions. We had an issue with the house a few months after we moved in, I called Arlene and she contacted the Sellers/Selling Agent and took care of the problem right away. We are very happy with our home and are extremely thankful we had the chance to work with Arlene.

Norma Rodriguez

I have dealt with a few realtors in the past and none of them were as organized and reliable as Arlene. She made our home-buying experience easy and in a timely manner.
It's obvious that Arlene does her research. She's very keen on location and knowledgeable about builders and different neighborhoods in the South Bay. According to our price range, she helped us with a few suggestions and gave some options to potential homes and communities. Having a realtor that realizes our priorities was new and comforting to us. To be nearby shopping centers, parks, and freeway access was key....and Arlene delivered with a few quality choices.

As a multifaceted realtor, Arlene also has a great sense of interior design and a plethora of decorating ideas. She was instrumental in providing a few professional contractors who created some magic around our home. We were very happy and satisfied having Arlene as our realtor. She is an expert home-buying advocate and resource.

Bobby

My husband and I absolutely loved working with Arlene .
After our first meeting with her we both knew that Arlene was the person who we wanted to work with. Arlene spent over 2 hours with us on that first day trying to understand what we were looking for in a home and the areas we were prospecting. She explained how the entire process worked end to end and answered all our questions.
The whole home purchase process was a very long experience for us due to our criteria and financial situation, but it was an absolute pleasure working with Arlene as she provided support and guidance, was infinitely patient, very knowledgeable and highly professional.
She was always very prompt and getting a hold of her was usually very easy.
She has a great personality and seemed to genuinely care about us
My husband and I would highly recommend Arlene if you need a realtor : passionate about her work and sincerely dedicated she is an awesome agent and friend.

Gabi & Sebastian

A friend of ours referred us to Arlene when we were in the lookout to buy a house. In simple words ...she was awesome !!!! We recently bought a house in Mountain View.
We first met her at her office , talked about our interests and the kind of house we were looking for . She gave us great advices and shared her experiences and explained how the current market is and where we stand . She referred us to a great loan agent whom we met a week later to run the numbers and get a clearer idea of our affordability . We found a house in Mountain View off of market that was for sale that we finalized on. Arlene helped us all through the process and was always ready to answer any kind of question. During the Escrow period, she took care of everything with very little intervention from our side. We could always text her and ask her any kind of questions. Being new homeowners , even today I can reach her for any help and advice. Thanks a lot Arlene !!
I would definitely recommend her , if you are in the lookout for a new house.

Vineela & Satya

“My husband and I worked with Arlene to buy our first house recently. It was a very fulfilling experience. Arlene is very understanding, friendly and very professional. Before Arlene we worked with another realtor and the whole process was very time consuming and exhausting. With Arlene it was very easy and swift. She opened us to many different possibilities. We realized we have many options regarding location, financing, etc. She uses the latest technology and makes things easier. She values your time. Every house hunting trip with her was productive. Being first time home buyers we had lot of questions and concerns. Arlene was very patient. She never forced any opinion on us. She provided many choices suitable for our requirements. She helped us make an informed choice considering all options. She also introduced us to a mortgage lender. She was a catalyst in speeding up the mortgage and closing process. Arlene found us a beautiful 2 bed 2 1/2 bath condo. From meeting Arlene to getting the house keys, it took us merely 3 months. Once she meets you she exactly knows what you are looking for. It was wonderful working with Arlene. She has been with us even after our transaction is completed. She is just an email or phone away if we have any questions.”

Jyoti & Shri

"Arlene Finney made a huge difference in our lives. It was very critical to our lives to sell our home as fast as we could. We knew we needed an agent that would be urgent, experienced, and committed. We found Arlene and she was an absolute angel in our lives. The sell of our home was not an easy one due to a lot of HOA issues that were going on with the home, however, Arlene persevered and did not give up. I was always so impressed by her drive and her immediate follow through with all the important details involved in the process of selling a home. Arlene is very passionate about what she does. She puts her complete heart and soul into her job. I knew I needed to work with someone that I could trust completely to guide me through the selling process. I am a person who is capable of worrying a lot BUT with Arlene I was at peace knowing that she was efficiently leading me through each step in a way where I was not overwhelmed. I completely with all my heart recommend Arlene Finney to be your agent. You will not at all be disappointed. She will represent you with integrity and you too will be glad that you chose Arlene. "

Hope Sarafa

“Based on our past experience, Arlene is most likely the best real estate agent you can ask for. Anyone can help you find a house but not everyone has the experience, foresight, and integrity to help you secure the best home and ensure the best experience. Take our last experience for instance, Arlene helped us buy a near perfect Willow Glen home way under market value. Her great attributes brought us into the market at the right time, searched for the right house in the great neighborhoods, and looked beyond the minor flaws and identify the true potential of a beautiful home. Other important things worth mentioning are her good negotiating skills, attention to details, and connections with the general contractors. Our house was purchased under as-is condition, but she somehow managed to get the owner to do several major repairs, and she spent an enormous amount of time helping us find the right contractors and managing some of the repairs. And now one and a half year later, Arlene still calls or stop by every now and then to make sure everything is fine. The best news is our house was recently appraised for more than 32% (really!) of the buying price. Don't take my words for it. Meet with her and judge for yourself. Feel free to contact me if you like. Thank you, Arlene!

Steve Lee & Michelle Zhen

“Arlene, is hands-down, the best real estate agent I've worked with. She is detail-oriented, dedicated and passionate about her work. Through my interactions with her, it is clear that she puts her client's needs first and diligently follows through on any opportunity or issue that arises.

She helped my boyfriend and I find a wonderful condo in our 1st choice area (no easy feat by any means). Additionally, she worked arduously with our lender to ensure our offer and transaction closed successfully. Unfortunately, the lender I choose (not one of Arlene's recommendations), experienced a number of internal issues that prolonged our closing date. Arlene's fervor and diligence in pursuing our lenders, was ultimately why our deal finally closed. Without Arlene's help we would not own the beautiful condo we call home today. Arlene also personally recommended wonderful painters and contractors who did outstanding work on our property.

I would highly recommend Arlene to anyone looking to buy or sell their property. I know that my boyfriend and I will continue to work with her as our needs grow and change in years to come.”

Crystal Diaz

We met Arlene this past summer at an open house that she was hosting in the Rosegarden neighborhood in San Jose. At the time, we lived in a townhouse and talked about relocating to an actual house. So from time to time, we would stop to look at houses to get ideas about what we wanted in a home and to stay up to date with the market. Arlene was very welcoming at the open house as she was multi-tasking with a number of viewers. While we didn't have much interest in the house, Arlene took the time to talk to us and ask about our timeline. I will admit I was a bit skeptical, but Arlene was not overbearing in the least bit. She made an appointment for a later date and she came over to meet with us. We discussed what was important for us - schools, location, market value, layout and safety (to name a few). Arlene took all of our feedback and presented us with a few neighborhoods that fit our criteria. She set up a personalized website so we could see what went up on the market. Ironically enough, after a few short months, we saw house in a neighborhood that interested us. We did a few walk throughs and ultimately made an offer. Luckily, the offer was accepted and it was a bit less than the original asking price. Arlene was a great advocate for us through the entire process and even after the closing sale. Arlene is very supportive, dependable and honest. She made the entire process very easy and was prompt in answering our questions. If we had to do it again, we would definitely choose Arlene as our agent. We have recommended Arlene to a number of friends and family already!

Ramon Sanchez & Arisve Rodriguez

Arlene helped us find our dream first home within budget in a relatively short time. Throughout the process, she was attentive to our needs and concerns such that there was minimal stress associated with house search process. Interactions with her was more than that of an agent and client, which evident after we closed on our house because she continued to check in us to make sure that everything was okay with the house and most importantly that we still loved it. She is a true professional that puts her clients interest first, is readily available, builds trust and ensures that the client enjoys the whole experience.

Femi & Mary Dosunmu

Arlene represented us in both the selling and buying of our house. She was organized, knowlegeable, professional, and talk about diplomacy! We had a very difficult buyer and buyer's agent and Arlene dealt masterfully with every and all issues, going above and beyond her duties as our agent. I have and would recommend Arlene to anyone who is considering buying or sellling a home.

Mike Bolander

“I have worked with Arlene three times and will again for our next home purchase. Arlene is the best in the field, she's knowledge about her business, delivers results and is just a pleasure to work with.”

Juliya Alvarez

“Working with Arlene was the best! It was always fun and never a drag. She helped me find a house that completely suited my needs. Arlene knows which properties are worth seeing and which ones are an instant write off; saving me time and allowing me to pursue the purchase of a house without being distracted from my work. As many customers, I was one of the more picky ones and for over a year Arlene worked hard to find the right property within my budget. During that period and on my behalf, Arlene made bids on several properties and was fast and furious with the paperwork. Buying my first house was a major step and Arlene was very understanding of this and educated me along the way of the process. I have no hesitation to hire Arlene for all my real estate goals and look forward to working with her again in the future.”

Warner de Gooijer

“My husband and I worked with Arlene to buy our first house recently. It was a very fulfilling experience. Arlene is very understanding, friendly and very professional. Before Arlene we worked with another realtor and the whole process was very time consuming and exhausting. With Arlene it was very easy and swift. She opened us to many different possibilities. We realized we have many options regarding location, financing, etc. She uses the latest technology and makes things easier. She values your time. Every house hunting trip with her was productive. Being first time home buyers we had lot of questions and concerns. Arlene was very patient. She never forced any opinion on us. She provided many choices suitable for our requirements. She helped us make an informed choice considering all options. She also introduced us to a mortgage lender. She was a catalyst in speeding up the mortgage and closing process. Arlene found us a beautiful 2 bed 2 1/2 bath condo. From meeting Arlene to getting the house keys, it took us merely 3 months. Once she meets you she exactly knows what you are looking for. It was wonderful working with Arlene. She has been with us even after our transaction is completed. She is just an email or phone away if we have any questions.”

Shrinand & Jyoti Javadekar

“We would not have gotten our dream home without Arlene's professional help. Our situation was that we were looking to buy a house through a short sale, where Arlene had to work with not just us, but also the seller's bank to make the sale happen for us. The entire process took 8-9 months. Arlene was with us throughout that time, constantly keeping us involved and updated with the different stages of the complicated short sale process. In doing so she kept our hopes and spirits high. It would have been very easy for her to give up in this home and steer our interest toward a different home. But Arlene completely got that this was the home that would make us happy and and just did not give up. Through the entire duration she kept calling the seller's bank following up on their process every inch of the way and fighting for the sale to happen on our behalf. At the end of the day it was her determination and "never give up" attitude that put us in our home.”

Deepak Bobbarjung & Prathima Rao

“Arlene is a wonderful real estate agent. She goes out of the way for her client and provides excellent advice on everything real estate. I would recommend her to anyone in need of a top tiered real estate professional.”

Mike & Laura Desilets

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