Truly, words aren’t enough to express our appreciation and gratitude for everything you two and Margie did for us in finding us the perfect new home and selling our old one under very tough circumstances. The process could, of course, have been unbelievably daunting at nearly every turn given the environment and our very narrow definition of the new home that would be worth giving up Indian Valley. But we were both struck repeatedly by your patience with us and our process, your keen appreciation of our personal needs, (or simply what would make things easier for us), and your flexibility, persistence and demonstrated commitment to going the extra mile for your clients all the time. Nothing in the tortured process seemed to faze any of you.
We always felt we were in good hands, that we could trust you to do or recommend the right thing, and that ultimately we would get the right new house for us and find the right buyers for the old one. Given the circumstances, it’s pretty clear that, without your extraordinary help, direction and just hard work, we could still be engaged in the process of changing homes with no end in sight. But instead, we love our new house! It’s truly the perfect place for our family and the one in which we will grow old (or older) in. The kids love it too.
Don & Maria
This is just to thank you for helping us find the house of our dreams and making it such an amazing experience. This is our second time working with you and it was as seamless as the first. The reason for your success is your honesty, integrity and follows through. With these three attributes you set the stage for a very successful transaction because everyone involved trusts the process. You have such an incredible support team that is always one step ahead. This helped us feel secure and provided us with the resources we needed to complete the process successfully. We feel we bought and sold at a very fair price (both transactions), and in the end all parties felt confident they were treated with respect and integrity.
You put a lot of good energy out there and we have experienced firsthand how it comes back to you. We have enjoyed watching your business grow over the years – you have worked hard to get where you are, and it is so nice to see how successful you have become.
Cate & Mike
We want to take this opportunity to offer our heartfelt thanks for your many efforts in the purchase of our new home. You and your team typify absolute excellence not only in your real estate expertise, but the personal service you have and continue to demonstrate toward us.
From the beginning of our association with you, you and your staff have showed us both professional skill and personal caring. You worked long and arduous hours putting our offer together and following up every step of the way. You met and exceed all of our expectations both prior to and after closing. We continue to receive your newsletter which has provided numerous tips, ideas and suggestions that have really assisted us.
Beyond the real estate business, we have never been associated with a more professional and competent organization and team. Wheneve4r we think of someone interested in selling or buying real estate, we think of you exclusively. It just doesn’t get any better. We assure you that whenever we can refer friends or associates to you, we will.
Sun & Ben
The Stewart team is outstanding in every way, and my experience working with all of you in the sale of my home has been wonderful.
Each member of the team is extremely competent in his or her areas of expertise and works together with the others in a perfectly coordinated and orchestrated manner. No detail was overlooked, and there were many unexpected treats, such a Spencer delivering dinner after everything had been packed in the moving trucks.
After my initial meeting with Nancy, Bill and Sean, I knew I’d found like-minded people I could trust. Their honesty and integrity is inspiring. They have a superior knowledge of real estate and the current market. I was confident I would be well represented.
Bill is a brilliant negotiator and always had my best interests as his top priority. He is dedicated to his profession and was willing to patiently tutor me in some real estate methods so I could better understand the selling process and the reasons for certain actions. My property was unique and gave Bill and challenging opportunity to use his strategic problem solving skills – which he says he enjoys doing. He was always aware of how things were progressing and kept me informed. Bill always remained calm and never compromised his integrity or professionalism. I couldn’t have dreamed of a better person to be my ally.
Nancy was indispensable in keeping me moving forward while getting my home ready for sale. She was always available and checked in with me frequently to see if I needed any help and recommended people when I did. Nancy has a marvelous eye as a decorator and easily saw the best ways to use furniture and accessories to stage my home to show it at its best. She was able to quickly tell me what to move, add or eliminate to create an appealing environment that was attractive to potential buyers. Nancy is a jewel. She and Bill work together beautifully.
Margie Bousquet is officially known as the Transaction Coordinator, but she soon became a dear friend. I enjoyed stopping by the office because I knew I’d be greeted with a smile and a hug. Margie is the most efficient organizer and a calming influence. It was such a help to have Margie schedule all of the appointments for inspections and workers. If I were stressed, she would be there to reassure me. In addition to doing all this, Margie coordinated the signing of the many documents and made it appear effortless. She even made sure I got address labels with my new address on them before I moved.
With the support and dedicated hard work of all of you on the Stewart Team - a team of the finest players - a major life change was made possible for me. It was a large undertaking, but it was easy to trust you and let you do all the hard work.
Thank you very much. I appreciate and love you all.
I just want to say “Thank You” to the entire Stewart Team. I was very pleased with your services. It seems my house sold with little or no effort on my part. Due to the extraordinary efforts of the Stewart Team in these difficult housing market times, I now have a wonderful story to tell my friends and family. I will certainly recommend you to others and will gladly tell folks about the exceptional service you provided.
I honestly hope our paths will cross again. Once more, a huge “Thank You” to everyone!
We wanted to take a moment to express how grateful we are to you for helping us achieve our goal of moving our family to Santa Rosa. Not only did your advice and guidance help us sell our property quickly, it also made us feel like we were in good hands every step of the way. At our first meeting, we expressed our apprehension about the showing process and how disruptive it has been in our previous experience. You listened to our concerns attentively and found ways to alleviate our apprehensions. Your recommendations of which repairs to make to help make our house look its very best were worth every penny and your market timing was impeccable. Your experience in negotiating deals proved to be invaluable in helping us navigate our first selling experience. Please extend our thanks to Margie for her thoroughness and efficiency as well. Your team approach never left us feeling like we were anything less than your number one clients.
We came to you in a somewhat desperate manner. Our home had been on the market for five months with another real estate agency. We permitted the agent to have an open house practically every week. Many people looked at our house; however, we did not receive one single offer for it.
From the day we gave you the listing, you and your staff treated us like members of the family. Inquiring after my well being and that of my wife frequently.
Nancy performed her magic by staging our home so that it looked elegant and inviting. Margie kept me up to date and informed.
After an unfortunate incident in which a potential buyer could not perform it took hardly any time for you to advise me that you had a serious buyer for our house.
I want to thank you and your staff for the great job you did. I recommend you and your firm to anyone who wants to put his or her home on the market – in the best possible light – that has a serious desire to sell it. Feel free to use this letter in any manner you choose.
Bill & Claire
With over 30 years in our home, we were novices when it came to selling our property. Whom do we select s our agent? I have many acquaintances in the real estate business. I heard good reports on “Bill Stewart”, although I had never met you. I called you first, and after our interview, you were the obvious choice.
Being a football official in the NFL, I am used to making “good calls”, and this was one of my best ever! The Stewart Team provided outstanding support every step of the way. Nancy “staged” our home to make it more saleable. Margie coordinated the inspections, open houses, brokers open, and was always at the phone to answer our questions and hold our hands throughout the process. Phone calls and questions were promptly answered.
The “MVP” of the entire game (our whole season) was Bill Stewart. We hit a major snag when our pest control company failed to see a termite problem that was picked up by the buyer’s pest control company. Bill got involved and made our company remedy the oversight to our complete satisfaction. This could have lost the game for us, but Bill Stewart picked up the ball and made seller, buyer, and inspection company all go for the same goal. While we were full of stress and anxiety, Bill stayed cool and made the sale work to our satisfaction.
Thank you for your hard work and dedication. PLEASE have any future clients call us if we can be of assistance. You are a great team leader with a fantastic team.
Bill & Barbara
We apologize for the delay in getting a note of thanks to you. Time just seems to fly when you are selling, buying and moving and juggling young ones to boot.
Nancy, you were always available for questions and advice and provided a calm reassuring voice no matter what my concern. My mother is a lucky woman to have a friend like you in her corner.
Bill, your expert advice in working with Sean on how to create the most appealing offer in a multi-offer situation won us the house we plan to live in for the rest of our lives, or at least until the kids move out 18 or 20 years from now. You made sure that we were not exposed in any way and that we got the house we wanted without paying too much or taking on too much burden. You made a tremendous difference in creating a very smooth transaction for us!
Sean, Sean, Sean, we cannot say enough about our experience in working with you. You covered all the basics of course, with quick responses to questions/messages, etc., but far beyond that, you were always upbeat, easy to communicate with and willing to drive back and forth across Marin/Sonoma County line at all hours of the evenings and weekends. You even went so far as to play catch with our young son so that we could explore a house without interruption.
The amount of detail, respect and professionalism that you all display in everything that you do is something to be admired. It’s too bad that more businesses are not run like yours.
Thank you, Kevin & Abby
This is a short note to say thank you for all your effort in selling our house. From the first day we met you, we felt we found the right team to work with and we were right on.
From the moment we signed with you, you worked along with us to present the house at its best and you held a couple of open houses and it was sold within a week at full price.
During the escrow period, your assistant, Margie was invaluable in making the transaction as smooth as possible. Coordinating the needed documentation and working closing with both title companies so we could close in record time.
So thank you for your great effort and if any of your perspective sellers need any recommendation, we will be happy to tell them that they have found the best team in the business.
Fouad & Laura