Shari Ornstein, CRS, SRES's Picture

Shari's Testimonials
 

Shari Ornstein’s Testimonials

My husband and I have been Shari Ornstein's clients for several years. I have to say that Shari has been the perfect real estate agent! She found us a truly ideal home. More importantly, Shari is deeply committed to helping her clients in every possible way. She is extremely patient, kind, and always finds the right solution for any issue her clients may run into.
We have been very touched by how sensitive Shari has been to the needs of our particular family. She is very caring and has extensive knowledge and experience in the real estate space, which she applies very intelligently to the benefit of her clients.
Lastly, our relationship has grown into much more than a client-agent relationship. We have been very lucky to gain a true friend in Shari!
-Prahba and Anil

We send our thanks for the knowledge, skills and energy that you brought to the task of selling our house.  It was a pleasure to work with you.  Please don't hesitate to give our telephone number to any potential client who might be interested to hear about you from a pair of clients who benefited from the quality of your work.  I'd be happy to enlarge on your expertise, patience and dedication. 
- Alexander and Juliette George
 

We have been working with Shari for 4 years, starting with the purchase of our first house.  Back then, Shari and her assistant helped us find a home perfectly suited to our needs.  She listened carefully to what we wanted, and took great care to spend our time wisely, showing us homes that met our strict criteria.  In a frenzied seller's market, but with a very comfortable and reasonable offer, Shari successfully secured our purchase.  Her interest didn't end there, as she was a tremendous resource for us as we remodeled the home.  We kept in close touch with Shari while she continued to look for our elusive dream property in our ultimate target neighborhood.  When she finally identified that opportunity a few months ago, Shari was extremely helpful in helping us develop a reasonable, yet confident offer.  Once again, in a seller's market, Shari skillfully negotiated that purchase.  We had great trust in her knowledge of the market dynamics, and in knowing how far we could push without compromising our deal.  She also advised us then to sell our first home; this correct sense of timing and her approach resulted in tremendous buyer interest, and a sale successful far beyond our expectations.  We find Shari's professionalism and honesty, caring and sensitivity, to be rare in today's real estate market.  We very highly recommend Shari to anyone looking to purchase or sell a home, and look forward to working with her again in the future.

 - Iris Roth and David Nudell
 
Shari is very trustworthy and made me feel incredibly comfortable throughout the entire process of selling our home.  She was articulate and to the point in explaining every step in the complicated process..Working with Shari was comfortable, efficient and effective.  It is my pleasure to recommend her to you whether you are buying or selling a home.
- Nathan and Rina Rosenberg
 
It's hard for us to have imagined purchasing in today's over-heated Palo Alto/Menlo Park market without the guidance and wisdom of Shari Orenstein.  She listens to clients with great care, she is immensely patient, and cautious and yet, at the same time, vigorous in her advocacy of clients and in her tenacity.  We never felt pushed, even slightly and, indeed, she often urged us to wait until the market cooled a bit. She took seriously our preferences, she researched all aspects of the homes we considered, she dissuaded us from thinking about several, and once we managed to find one to buy she was an ideal guide through the intricacies of mortgages, insurance, etc. Shari Orenstein is a gem, and we recommend her with warmth, and confidence.
- Susan Berrin and Steven Zipperstein
 
I recently concluded a real estate transaction utilizing the services of Shari Ornstein to sell my parent's condominium in Palo Alto.  I selected Ms. Ornstein based upon both personal observations and the recommendations of several of her satisfied clients.  I found Shari to be absolutely professional and experienced and believe that her approach enabled us to obtain top dollar in this real estate market.  In addition, Shari goes the extra mile in client services.  She personally attended to every detail ensuring that the condominium was in top condition and commanded top dollar and she did so in a way that was very cost effective completely understanding my views and working with me in a very supportive and collegial way.  I cannot recommend Shari highly enough.  She is that rare combination of being thoroughly professional, accommodating, and service oriented.   Thank you.
- David Druker, M.D.
 
I want to express the appreciation of Selma and myself for your excellent performance in the recent sale of our campus house. You were sensitive to our specific needs and advised us very well…You obviously know the Stanford housing market very well…You were available at all times…In particular, you were on top of all the needed repairs and improvements and knew all the most reputable inspectors and services. You negotiated very ably on our behalf and got the price you originally estimated. Selma and I could not have asked for better performance, and we are grateful. We would recommend you to any future seller that we know.
- Kenneth and Selma Arrow
 
When I decided to sell my Stanford campus house, I knew I would need a real- estate agent who understood the local market, but wanted to find someone who would also be comfortable to work with and completely trustworthy.  I knew from Shari Ornstein’s reputation among my friends that she would probably be the right person for me, but it turned out to be an even more fortunate choice that I had expected.  Shari has an engaging manner, and a wide network of good relationships with people who can provide the various services one needs in getting a house ready for sale.  She makes herself fully available to help with all kinds of matters, large and small.  Her brisk efficiency and her sensible no-fuss approach made things easy that had seemed, in anticipation, to be hard.  I can recommend her in the highest terms.
- Eleanor Maccoby
 
I am writing to express my deep gratitude to you for the key role you played in making this new life possible.  From our first meeting I felt confidence in your abilities and energy level.  The intricacies of preparing for the selling of a house on the Stanford campus are extensive and your instruction and guidance were invaluable…Presenting the house for showing was a great job I had no training for, and watching your visualization of how it would look to the interested buyer amazed and delighted me…In short, as we worked together on this project I came to admire and appreciate your many talents and skills.  I highly recommend you to other homeowners.
- Virginia and Keith Mann

'This note is to record our extreme satisfaction at the recent sale of our late parents' home...Shari's ability to function at a high level on many fronts was remarkable...
- Richard Olshen

Thank you both for your efforts and help with bringing the Channing home onto the market. I think this was a fabulous effort and I’m convinced that my mom and dad would have really appreciated your professionalism, dedication and resourcefulness…I truly appreciate working with you both and hope that our paths cross again on another transaction.
- Tom Arnold
 
We’d like to take this opportunity to thank both of you for the wonderful service you provided in the sale of our Palo Alto house.  You showed a great deal of enthusiasm and diligence from the very beginning from, deciding the marketing plan, to interior design, to furniture arrangement, to open houses. You provided a lot of good input and put in a lot of hard work. We could always rely on your professional opinion, and we could trust your decisions every time.
- Helen & Henry Yu
 
Shari Ornstein provided my fiancé and me with superior service.  A few key points that stood out were, thorough knowledge of the home buying and selling process, including providing expert advice on the bid price, and our positioning during an unusual counter-offer process. This included the details of selecting a loan vendor, insurance vendor, appraiser and title company.
- Marcy Strauss

'Shari & Jami make a great team. We worked with Shari for several months before we found the right house for us. We found it very valuable that early on, they were able to figure out what style of house appealed to us and therefore were able to save us much time by narrowing down the inventory to those houses that suited our taste. We are very happy with the home we eventually bought. We have recommended Shari to several of our friends and will continue to do so.
- M. Yen

'Shari Ornstein is an outstanding real estate agent who I highly recommend'  
- Beverly Jacobs

'When I talked to you about weighing the benefits of renting or selling, you were extremely helpful. I felt that you were providing me with information, and not trying to convince me that one course of action was better than the other. But it was when I decided to sell, that I began to appreciate the outstanding level of service you provide.'
- Dinah Singer

'Unlike other agents that we had been working with, Shari would try to understand our preferences, lifestyles, and goals; exactly a year later, we moved to our beautiful Palo Alto home amid the frenzies of the 'dotcom' war. We would not have gotten the house without Shari's skillful approach and experience, best yet we didn't have to overpay for it. Numerous times Shari's honest opinions have steered us away from properties with negative aspects that might not become obvious to the average buyers. We really appreciate her advice and treasure our friendship for years to come.  
- L. & H. Nguyen

'You did a fantastic job when I sold my house in Los Altos...Your suggestions on how to show it to best advantage, your marketing strategy and your wonderful balance of warmth with professionalism created a situation that worked heavily in my favor at a time when the housing market was changing from a seller's market to a buyer's market.'
- Lynne Gilberg

I write this letter of appreciation for you and your colleague regarding the sale of my property…Despite all the difficulties, you managed to engineer six offers on the house, all without contingencies, and all of them at or above the listing price.  Frankly, I thought the asking price was about right, and to sell the property at a significant level above that, as we finally did was heroic indeed. I have rarely been moved to write such a letter for a service of this type, but in this case I wanted to do so because of the exceptional work you preformed.
- Dr. J. Wadsworth

It was a long road from selling our place, moving, renting and finally finding our dream location... Who would have guessed that four months later we would have been signing papers to purchase this home through a private sale... From the start your help in pricing, showing, planning, purchasing, communicating and liaising was instrumental to our family. Now here we sit in our rental on the verge of building our dream home on our favorite street in Palo Alto all due to your tenacity. Thank you so much. We would gladly refer friends to you over and over again...
- Bruce & Dara Knoblock